Terms & Conditions
Effective Date: [INSERT DATE] Last Updated: [INSERT DATE]
Welcome to soleaaesthetics.com (the "Site"), owned and operated by Soléa Aesthetics & Wellness ("Soléa," "we," "us," or "our"). By accessing or using this Site, you agree to be bound by these Terms & Conditions ("Terms"). If you do not agree, please do not use the Site.
1. Eligibility
This Site and the treatments we describe are intended for adults. By using the Site or requesting a consultation, you represent that you are at least 18 years old, or are accessing the Site on behalf of a minor with appropriate parental/guardian consent where our services permit treatment of minors.
2. Not Medical Advice
Soléa is a medical aesthetics and wellness practice, and all injectable, skin rejuvenation, weight loss, and wellness treatments are administered under appropriate clinical oversight. However:
- Content on this Site — including treatment descriptions, blog posts, and before/after photos — is for general informational purposes only and does not constitute medical advice, diagnosis, or treatment.
- No provider-patient relationship is formed simply by browsing this Site, submitting a contact form, or requesting information.
- A provider-patient relationship begins only after an in-person or telehealth consultation and any required intake/consent documentation.
- Always consult directly with a qualified provider before starting any treatment, and disclose your full medical history during your consultation, not through website forms.
3. Individual Results Vary
Photos, testimonials, and descriptions of results shown on the Site (including in the gallery and client testimonials) reflect the experiences of specific individuals. Results vary from person to person based on individual anatomy, health history, and treatment plan. No specific outcome is guaranteed.
4. Appointments, Cancellations & Financing
- Booking requests submitted through the Site are requests only and are not confirmed until acknowledged by our team.
- [INSERT SPECIFIC CANCELLATION/NO-SHOW/DEPOSIT POLICY HERE]
- Soléa offers financing options through third-party providers Cherry and Afterpay. Applications for financing are subject entirely to those companies' own terms, conditions, credit decisions, and privacy practices. Soléa is not a party to and has no control over financing approval decisions, repayment terms, or related disputes — these should be directed to Cherry or Afterpay directly.
5. User Conduct
When using the Site, you agree not to:
- Submit false, misleading, or fraudulent information through any form
- Attempt to interfere with the Site's security, functionality, or availability
- Use the Site to transmit harmful code, spam, or unauthorized advertising
- Scrape, copy, or republish Site content without permission (see Section 6)
6. Intellectual Property
All text, graphics, logos, photos (including before/after images), videos, and other content on the Site are the property of Soléa or its licensors and are protected by copyright and trademark law. You may not reproduce, distribute, or create derivative works from Site content without our prior written consent.
7. Testimonials & Reviews
Client testimonials and reviews featured on the Site are shared with the client's consent and reflect their individual, subjective experience. Testimonials are not a guarantee of similar outcomes for any other client.
8. Third-Party Links & Social Media
The Site may contain links to third-party websites, including Instagram and our financing partners. We do not control and are not responsible for the content, accuracy, or privacy practices of any linked third-party sites. Visiting linked sites is at your own risk.
9. Disclaimer of Warranties
The Site and its content are provided "as is" and "as available" without warranties of any kind, whether express or implied, including but not limited to warranties of accuracy, completeness, or fitness for a particular purpose. We do not warrant that the Site will be uninterrupted, timely, secure, or error-free.
10. Limitation of Liability
To the fullest extent permitted by law, Soléa and its owners, employees, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of, or inability to use, the Site, even if advised of the possibility of such damages. This limitation does not affect any rights you may have as a patient under applicable healthcare or consumer protection law regarding treatments received in person.
11. Indemnification
You agree to indemnify and hold harmless Soléa, its owners, employees, and affiliates from any claims, damages, or expenses (including reasonable attorneys' fees) arising from your misuse of the Site or violation of these Terms.
12. Governing Law
These Terms are governed by the laws of the State of California, without regard to its conflict-of-laws principles. Any disputes arising from these Terms or use of the Site shall be resolved in the state or federal courts located in San Diego County, California. [CONFIRM WHETHER AN ARBITRATION CLAUSE SHOULD BE ADDED — RECOMMEND ATTORNEY REVIEW]
13. Changes to These Terms
We may revise these Terms at any time. The "Last Updated" date above reflects the most recent revision. Continued use of the Site after changes are posted constitutes your acceptance of the revised Terms.
14. Contact Us
Questions about these Terms can be directed to:
Soléa Aesthetics & Wellness 7851 Mission Center Court, STE 330 San Diego, California 92108, United States Phone: (619) 432-6700 Email: info@soleaaesthetics.com
